International Assistance Group

An essential alliance of experienced assistance organisations, delivering world-class medical, travel, and roadside support across 200+ countries.

Founded in 1997 and headquartered in Paris, International Assistance Group (IAG) connects insurance companies, banks, and corporations with a curated global network of over 160 specialized assistance providers. Our model is built on local expertise, global reach, and unwavering commitment to quality of care.

Medical & Travel Assistance Roadside & Mobility Solutions Telemedicine & Chronic Care Home Care & Nursing Concierge & Employee Assistance

160+

Partners

200+

Countries

1M+

Cases/yr

Continents

What We Do

Core Assistance Services

Medical Assistance

24/7 medical coordination, hospitalization management, medical repatriation, and case management across 200+ countries.

Travel Assistance & Risk Management

End-to-end travel risk coverage, security assistance, emergency evacuation, and destination risk advisory for individuals and corporates.

Roadside Assistance & Mobility Solutions

Comprehensive roadside breakdown services, towing, replacement vehicle coordination, and mobility continuity across Europe and beyond.

Telemedicine & Chronic Disease Management

Remote medical consultations, digital health monitoring, and ongoing management programs for patients with chronic conditions.

Extended Services

Home Care & Nursing Services

In-home nursing, physiotherapy, and post-hospitalization care programs for the elderly and those in recovery.

Concierge & Employee Assistance

Premium concierge services and structured Employee Assistance Programs (EAP) supporting employee well-being and productivity.

Legal, Pet & Home Assistance

Legal support, pet emergency care, and home emergency assistance — a complete safety net for individuals and families.

Medical Assistance Travel Safety Roadside Recovery Telemedicine Chronic Care Home Nursing Concierge EAP Legal Assistance Risk Management 200+ Countries

Paris Head Office